Politique de remboursement

Refund Policy

At [GLOW WELLNESS CO], customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have [7/14/30] days from the date of delivery to request a return. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase or order confirmation is required.

Certain items may not be eligible for returns, including:

• Sale or clearance items
• Gift cards
• Personalized/custom-made products
• Hygiene-sensitive items

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed to your original payment method within [5–10] business days.

Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at [Your Email].

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error.